Standard C3: The facility has a defined and established procedure for effective utilization, evaluation and augmentation of competence and performance
The standard is concerned with evaluation of staff’s competency that too periodically at pre-defined interval and takes necessary actions for maintaining it.
These criteria should be defined based on job description for each cadre of staff.
The defined criteria may be converted into simple checklist that can work as tools for competency assessment.
Competency assessment of HWC-SC may be done by PHC-MO/equivalent.
These criteria may be linked with predefined indicators used for measuring productivity and efficiency of the staff.
Based on these competence assessment and performance evaluation training needs are identified and training plans are prepared.
ME C3.1: The facility periodically assesses staff competency using defined criteria and checklists.
(Focuses on evaluating healthcare providers against role-specific skill sets, job descriptions, and clinical competencies at pre-defined intervals).
ME C3.2: The facility monitors staff performance using defined productivity and efficiency indicators.
(Focuses on evaluating individual output and contribution against key performance indicators and operational metrics).
ME C3.3: The facility identifies training needs based on competency assessments and prepares targeted training plans.
(Focuses on analyzing skill gaps identified during appraisals and organizing corrective skill augmentation, refresher courses, or capacity building).
NQAS - HWC
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