Standard B1: The facility provides information to the care-seeker, attendants and community about available services & their modalities

DR.AMIR

  • measures information accessibility at the facility.

  • includes prominent display of; signages; services which are available; citizen charter;

    insurance benefits under Ayushman Bharat & Iec Material etc.

    

  • mandates informed consent and grievance redressal.

  • ME B1.1: The facility displays its services and entitlements available.

    (Focuses on prominent display of the facility name, list of available service packages, timings, operational hours, and available entitlements).

  • ME B1.2: Patients & visitors are sensitized and educated through appropriate Information, Education, and Communication (IEC) / Behaviour Change Communication (BCC) approaches.

    (Focuses on display of health promotion materials, IEC posters, wall paintings, leaflets, and community awareness drives for preventive health).

  • ME B1.3: Information about treatment and entitlements is shared with patients or attendants.

    (Focuses on transparent communication regarding diagnosis, dosage/treatment plans, referral protocols, and ensuring patients understand their care process).

NQAS - HWC

Contacts

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dr.amirthadurai@gmail.com

Address :

Tharamangalam -636 502
Salem