“A”- Service Provision

Ensuring provision of the expanded scope (12 comprehensive primary healthcare services) of primary healthcare under the Health and Wellness Centre (Sub-Centre) framework, to span the entire continuum of care—encompassing preventive, promotive, curative, rehabilitative and palliative aspects to their catchment population to cover full life-course care.

Services Provision measures availability of functional services in HWC-SC.

True service availability goes beyond merely having infrastructure and human resources in place. A service is only considered truly functional when it is actively utilized by the community and ensures a complete cycle of care includes regular diagnostic testing, consistent medication distribution, and ongoing patient assessments.

Standards are verified by observing service delivery mechanisms, reviewing facility records, and tracking actual health outcomes post-delivery.

Key Pillars of Expanded Service Provision

  • 12 Comprehensive Packages of Care

  • Continuum of Care

  • Multisectoral Convergence & Community Mobilization

12 Comprehensive Packages of Care

  1. Care in pregnancy and childbirth.

  2. Neonatal and infant health care services.

  3. Childhood and adolescent health care services.

  4. Family planning, contraceptive services, and other reproductive health care services.

  5. Management of communicable diseases (including National Health Programmes).

  6. Outpatient management of non-communicable diseases (NCDs) like hypertension, diabetes, and cancers.

  7. Management of common communicable diseases and general outpatient care for acute simple illnesses and minor ailments.

  8. Basic management of Ophthalmic and ENT care.

  9. Basic Dental health care.

  10. Screening and basic management of mental health ailments.

  11. Elderly and palliative health care services.

  12. Emergency medical services (including basic trauma care and burn management).

  • Continuum of Care

Services cover the full spectrum of health interventions

Preventive & Promotive:

Screening for non-communicable diseases, immunization, lifestyle advice, and wellness promotion. (e.g., daily/weekly Yoga sessions).

Curative:

Management of minor ailments, essential drug dispensing, and basic diagnostic services.

Rehabilitative & Palliative:

Home-based care for terminally ill patients, the elderly, and individuals with chronic illness or physical disabilities.

Multisectoral Convergence & Community Mobilization

Promoting health outside the facility walls through active community engagement and local leadership

Village Health, Sanitation and Nutrition Committees (VHSNC

Active community mobilization to address local health planning and social determinants of health.

Self-Help Groups (SHGs) & Patient Support Groups

Peer networks to foster chronic disease self-management and improve health literacy.

Campaigns & Outreach

Targeted awareness drives aimed at disease prevention, hygiene promotion, and lifestyle management.

NQAS - HWC

Contacts

+91 9600884681
dr.amirthadurai@gmail.com

Address

Tharamangalam -636 502
Salem